Six Components of a Business Process Manager
In a CNET article entitled "Pay attention to BPM", William Gurley lists six key components in any BPM solution : (abridged)
- IDE
- An development environment used to design processes, rules, events and exceptions.
- Process engine
- Keeps track of the states and variables for all of the active processes.
- User directory
- Lists people in the system by name, department, group, role and authority level.
- Work flow
- Communication infrastructure that forwards tasks to the appropriate individual - usually by leveraging browsers and corporate e-mail.
- Reporting / process monitoring
- Tracks the performance of current processes and the personnel who are executing these processes.
Supports process and quality improvement efforts.
- Integration
- All business processes require data from systems throughout the organization.
[ William Gurley - Pay attention to BPM ]
Posted by Jorgen Thelin at March 28, 2003 09:30 AM
